Digital Products Return Policy

At Philosophy of K, we prioritize customer satisfaction and strive to provide the best experience with our digital products. Below are the terms and conditions of our return policy for digital goods.

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30-Day Satisfaction Guarantee:
We offer a 30-day return policy for our digital products. This means you have 30 days after purchasing your item to request a refund if you are not satisfied.

To initiate a return, please contact us at hello@philosophyofk.com. Our team will guide you through the process. Please note that refunds are only available under specific conditions outlined below.

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Exceptions / Non-Refundable Products:
Certain types of digital products are non-refundable, including:
- Downloaded files that have already been accessed or used for a long period of time.
- Customized or personalized digital content.

If you have concerns about a specific product, feel free to reach out to us for clarification at hello@philosophyofk.com

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Exchanges:
We do not offer direct exchanges for digital products. However, if you are unsatisfied with your purchase, we recommend reaching out for assistance. Once your return is accepted (if applicable), you can purchase another product separately.

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European Union 14-Day Cooling-Off Period:
For customers in the European Union: 
You have the right to cancel your purchase within 14 days of the transaction for any reason, provided the digital product has not been downloaded, accessed, or activated. Once a digital product has been used or accessed, the right to cancel is voided under EU law.

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Refunds:
Once your refund request is reviewed and approved:
1. We will notify you via email.
2. Approved refunds will be processed to your original payment method within 3 to 7 business days. 

Please note that processing times may vary depending on your bank or payment provider. If you haven’t received your refund within 15 business days after approval, please contact us at hello@philosophyofk.com for assistance.

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For any questions or concerns, do not hesitate to reach out to our support team at hello@philosophyofk.com. We are here to help!